Q: What types of businesses can use AppointmentQuest Online Appointment Scheduler?
A: AppointmentQuest Online Appointment Scheduler works for any type of business that needs appointments scheduling or reservations. For instance it can be medical, dental, tax preparation, accounting, home repair, consulting, personal care, education and other professional practices. AppointmentQuest Online Appointment Scheduler is a great tool for appointment scheduling and customer relationship management, as well as for employee and resource scheduling.
Q: How do I get started?
A: All you need is a computer that has an Internet browser installed. It's easy to set up your own online appointment scheduler - after you register with us our step-by-step account setup wizard will interview you about your business, helping you to set up an online reservation book that precisely fits the needs of your business.
Q: Do I have to have my own Web site?
A: No. Online Appointment Scheduler has your information on its web site, so you don't need a web site of your own to use it. In fact, you can use AppointmentQuest Online Appointment Scheduler for your internal scheduling needs if you like. In case you already have a web site, you can create a link to AppointmentQuest Online Appointment Scheduler and begin taking reservations.
Q: Can Online Appointment Scheduler serve as a scheduler for appointments that are made in the office or over the phone?
A: Yes, this feature is called “internal appointment reservations” and it is included in all our professional membership packages. If you or your receptionist take appointments over the phone or from an office, you can enter these appointments in your online schedule and keep your calendar up-to-date. If you have walk-in customers and you're fully booked, use AppointmentQuest Online Appointment Scheduler to make a future appointment for them.
Q: Why would I want to use AppointmentQuest Online Appointment Scheduler instead of a simple reservation book?
A: Because that reservation book always sits in your office. With an online reservation system, you and your staff can see your customers' reservations and appointments even when you're away from the office. Our Palm Pilot synchronization feature lets you access your appointments virtually anywhere. Just as important, your customers will have 24/7 access to scheduling appointments.
Q: Why would I want to use AppointmentQuest Online Appointment Scheduler instead of offline internal scheduling software?
A: Because it is more efficient and more cost effective. Working with AppointmentQuest Online Appointment Scheduler allows you, your staff and your customers to schedule and view appointments 24/7 virtually anywhere. Moreover, you don't have to install any software on any of your computers. And of course no costly software maintenance or upgrades are ever needed.
Q: What synchronization/export/import features does AppointmentQuest Online Appointment Scheduler have?
A: AppointmentQuest Online Appointment Scheduler supports synchronization with both Outlook and PDA: Schedule summary and each appointment information can be viewed and printed out in PDF format and exported into Excel or other spreadsheet-processing tool of your choice.
Q: What business information should I provide to register with AppointmentQuest Online Appointment Scheduler?
A: Our online enrollment is quick and easy and requires you to enter just the business name, business category, and your contact and billing information. It will take you no more than 5 minutes to complete the enrollment process and start using AppointmentQuest Online Appointment Scheduler.
Q: Will AppointmentQuest disclose my personal and business information?