Online appointment scheduling for healthcare

Convenient. Private. Secure.

Patient scheduling is a key part of daily work for healthcare professionals, from family practices to large clinics, and from physicians’ offices to hospitals. Medical office staff have to schedule patients for dentists, optometrists, ophthalmologists, surgeons, psychiatrists and other general care and specialist appointments. Scheduling quickly becomes complicated if the doctor is practicing in several clinics and travels between medical offices. Appointments need to be coordinated, and medical support staff have to be constantly aware of all new patients and the doctor’s schedule.

Patient scheduling can be greatly simplified with capable online scheduling tools and appointment management software. With the help of online scheduling, medical office staff can easily manage doctors’ appointment schedules, patient records and individual appointments. Small medical practices can even allow patients to self-schedule their appointments online. Many doctors and small medical offices have established their own websites — online scheduling is a great addition to any such website, an invaluable tool for communicating with patients.

AppointmentQuest Online Appointment Scheduler allows you to:
  • Schedule patients for exams, visits, treatments or procedures
  • Securely access appointment calendars from multiple offices
  • Easily navigate daily, weekly and monthly schedules
  • Search, browse and update patient contact information databases
  • Create hardcopies and backups of appointments and patient records
  • Schedule patients for seasonal programs such as vaccinations
  • Schedule recurring appointments for multiple patient visits
  • Cross-schedule between multiple medical offices and clinics
  • Optionally allow patients to self-schedule appointments online
  • And more…
For several years since our AppointmentQuest online scheduling services have been introduced, the Online Appointment Scheduler has become the scheduling app of choice for many healthcare professionals in U.S. and Canada. Its ease of use, functionality and reliability made it possible for many medical offices to dramatically simplify patient scheduling.

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I tell my patients to set up an appointment with my virtual secretary which they access from my website. They find it convenient and I have more time to do the professional work I am trained to do.
Steven C. Kassel, MFT, BCIA-c, BCIA-EEG, AAPM
Biofeedback and Family Therapy Center — Newhall, CA
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Medical Scheduling, Privacy, and HIPAA

Your patients' privacy is protected.

AppointmentQuest takes patient, doctor and staff privacy and information security very seriously by enforcing high standards of electronic and physical security on AppointmentQuest premises and datacenter space. AppointmentQuest does not collect, sell, share, disclose or provide customer, appointment and service provider information to any third parties unless required by law. For more information, please see:

AppointmentQuest Privacy Policy

Many doctors and their office staff are looking for the right HIPAA-compliant services and software that will somehow transform their medical practice into being HIPAA-compliant. The fact is that software tools and software services cannot be HIPAA-compliant, simply because software is a tool and not a business practice. It is important that the term "HIPAA Compliance" refers to an organizational obligation and procedural integrity, but not to a technical specification or particular software tool.

HIPAA regulations do not apply to AppointmentQuest scheduling services since AppointmentQuest does not perform insurance, payment or related transactions (HIPAA transactions), and does not collect any medical history from patients. Nevertheless, AppointmentQuest Online Appointment Scheduler implements multiple features that help with HIPAA-related issues, such as timed auto-logouts, protected passwords, strong 128-bit secure SSL encryption, patient registration and login options, to name a few. Patient contact and appointment information is kept private and shared only with account administrator and authorized personnel.

HIPAA regulations do not apply to AppointmentQuest scheduling services since AppointmentQuest does not perform insurance, payment or related transactions (HIPAA transactions), and does not collect any medical history from patients. Nevertheless, AppointmentQuest Online Appointment Scheduler implements multiple features that help with HIPAA-related issues, such as timed auto-logouts, protected passwords, strong 256-bit secure SSL encryption, patient registration and login options, to name a few. Patient contact and appointment information is kept private and shared only with account administrator and authorized personnel.
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