DocuSign's Digital Transaction Management platform helps companies keep processes 100% digital from start to finish to accelerate transactions, reduce costs, and delight customers, partners, suppliers, and employees.

The DocuSign New Client Consulting group is part of our Customer Success Organization with the goal of making our clients successful by accelerating the adoption and use of DocuSign products and services. New Client Consulting (NCC) is focused on educating and enabling our customers with introduction to our products. The NCC group provides focused and dedicated sessions with the Customer to provide one to one training and guidance on how the DocuSign platform will satisfy a Customer’s needs.
API Certification Requirements
Overview of API Certification Requirements and the certification process.
DocuSign Console Admin
Adding Users, Groups, and Permissions Member Profile and Options Email Notifications Envelope Custom Fields Envelope Reports Branding Account Features
DocuSign Console Follow up
The NCC will follow you and drill into the implementation of your workflows, setting up your tags, and answering those questions that do not arise until you have had a full chance to explore all of DocuSign features on your own.
DocuSign Console Overview
Launch Console Walk through Navigation Tabs Send Basic Envelope Basic Signing Overview Edit and Schedule Reports Admin Basics
DocuSign Console Templates
Recipient Roles Envelope Settings Overview of the Tag Palette and tagging options Advanced Features (as needed) Electronic Notary Digital Certificates Bulk Recipients Document Visibility
DocuSign for Salesforce Admin
Envelope and Account settings Merge fields Anchor tags DocuSign Connect for Salesforce
DocuSign for Salesforce Install/Config
Installation of the DocuSign for Salesforce managed package and baseline setup in preparation for sending documents.
DocuSign Powerforms
Creating Powerforms Sending Powerforms List View Retrieving Data Web Powerform Populating custom envelope fields Embedded Powerform Adding Data via JavaScript Default API Landing Pages
DocuSign Retrive
Installing Retrieve, creating, loading, deleting and setting default Retrieve settings, and using the Retrieve Command Line.
SSO Initial Setup
Review of DocuSign's implementation of SSO, the supported scenarios, and data required for setup.
Transaction Room - Agent
Setup and Review of the Dashboard, Inbox, MyDocs, Transactions, and Network.
Transaction Room - Broker
Setup and Review of Admin, Enhanced Transaction Rooms and Dashboards, Document Checklists and Management, Complaint Transactions, Team Building, and Branding.
For immediate support on break/fix issues, please see our Support site for further information. https://www.docusign.com/support