Custom Policy
OFFICE LOCATION
344 Flume Street, Chico, CA (upstairs office)
Please note- I am NOT a Medicare or Medicaid (Medi-Cal) provider.
A Golden Retriever is present in my office. If you have pet allergies or prefer a pet-free environment, please let me know in advance.
EMERGENCIES
If you are experiencing a medical or mental health emergency, contact your medical provider or call 911.
For urgent appointment needs, you may TEXT or leave a voicemail at 530-591-3477; same-day appointments are often possible.
APPOINTMENT OPTIONS
You may choose between In-Office or Video Telehealth appointments.
Please notify me in advance of your preference.
Note: Video Telehealth appointments require completion of all pre-appointment paperwork in advance.
If you would like to schedule outside of listed calendar times, feel free to TEXT me directly to explore additional availability
CANCELLATIONS AND MISSED (NO-SHOW) APPOINTMENTS
Cancellations must be made at least 48 hours in advance.
If you are unable to cancel through the online system, please TEXT or call the office.
LATE CANCELLATIONS (less than 48 hours' notice) or NO-SHOWS will be billed at $85 per hour, or at your contracted insurance rate.
HEALTH AND SAFETY
Masks are currently not required, but please be mindful of any recent COVID, flu, or cold symptoms. If needed, please wear a mask to your session. Masks are also available upon request.
344 Flume Street, Chico, CA (upstairs office)
Please note- I am NOT a Medicare or Medicaid (Medi-Cal) provider.
A Golden Retriever is present in my office. If you have pet allergies or prefer a pet-free environment, please let me know in advance.
EMERGENCIES
If you are experiencing a medical or mental health emergency, contact your medical provider or call 911.
For urgent appointment needs, you may TEXT or leave a voicemail at 530-591-3477; same-day appointments are often possible.
APPOINTMENT OPTIONS
You may choose between In-Office or Video Telehealth appointments.
Please notify me in advance of your preference.
Note: Video Telehealth appointments require completion of all pre-appointment paperwork in advance.
If you would like to schedule outside of listed calendar times, feel free to TEXT me directly to explore additional availability
CANCELLATIONS AND MISSED (NO-SHOW) APPOINTMENTS
Cancellations must be made at least 48 hours in advance.
If you are unable to cancel through the online system, please TEXT or call the office.
LATE CANCELLATIONS (less than 48 hours' notice) or NO-SHOWS will be billed at $85 per hour, or at your contracted insurance rate.
HEALTH AND SAFETY
Masks are currently not required, but please be mindful of any recent COVID, flu, or cold symptoms. If needed, please wear a mask to your session. Masks are also available upon request.
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